aznchaos wrote:
I have been going to this Mary Brown on my cheat days for 8 years now, because of the darn good taste, freshness and size. Unfortunately their new owner decided to cut corners, so freshness, size, and taste have dramatically downsize.
I've called and inquire about this, but they have informed me that their supplier are the same when they changed owners. You just can't lie to a loyal customer that has been going there for years.
So here are the changes I have noticed right of the bat:
1. chicken freshness is gone, before they cook the yummy chicken when you order, but now their chicken and taters are waiting in some heated cover or something.
2. their symbolic sizes are gone, sizes are mixed in with other brand chicken that are smaller and fattier. Also their breading technique has changed.
3. taters freshness is gone, same as chicken. They use to cook these when you order them, but now lingers in some kind of heating element.
4. service was awkward, I know their in training mode, but it was just uncomfortable waiting for stale chicken and taters now.
Bottom line is that, I did not mind the higher price for Mary Brown Chicken and Taters because of their huge seasoned fresh Chicken and Taters. But now I gave up hope on them and will not be going back after 8 years just for stale smaller chicken that some may compare to kfc sizes on steeles.
The new owner is protesting against Jollibee.