Miles wrote:
I'm quite skeptical of this post. This is a nice sales pitch for Team Honda. And even the general manager made some time to you, eh? How interesting!
You even mentioned a person who loaded my bill with options (not standards) without asking me when I bought my SUV? And when I asked to speak with the general manager, I was told that he doesn't deal with each client and I have to deal with the sales manager? Nice! I won't buy your thread.
Please PM with your name so we can resolve this outstanding issue. I apologize for not being able to speak with you when you purchased your vehicle but I could have been in a meeting, on the phone, with a client, out of the office etc. I always prefer the client to deal with the manager who worked on the deal as they know what has transpired throughout the process and can usually help quicker than I can. If things cant be resolved, that is when I get involved. The best way to contact me is through email as I get the emails directly regardless of where I am as I do work out of 2 different dealerships.
I look forward to your PM.
Rob