I moved this from the (rarely visited by many) "Upgrades / Design Centre" section of this forum so more people can see that this shameless immature lie continues by Mattamy and lot's of other builders. You do
NOT automatically loose your furnace warranty in a new home if a competent HVAC company installs your AC and that the installation of the AC does not damage the furnace. This is a lie and someone needs to put a stop to it. I have heard it first hand from people who have told me that their new home furnace has stopped working and when they call the builder the first question the builder asks is "who installed your AC?" If the AC was installed by someone other than the builder then they abandon that customer.
WallyWorld wrote:
Mattamy is charging $ 3,450 for a 2-ton 14.5 SEER air conditioner. Besides the cost difference why one shouldn't consider it from the builder?
Mattamy also mentioned that if you purchase the AC from outside and get it done after, it voids the warranty for the furnace.
The price is about $1000.00 more than you need to spend and
NO you do
NOT have a voided furnace warranty if some other qualified company installs your AC for you provided that the installation of the AC does not damage the furnace.
It's about time that builders / Mattamy grow up, stop acting like children, LEARN THEIR BUSINESS, and stop lying to their customers.
I wrote this long ago. It was the truth then and it is the truth now........
Quote:
Many people assume or are told by unscrupulous builders that they lose their furnace warranty if you choose to have someone other than your builder install your A/C system.
But,, this is not the case.
Many builders promote or perpetuate this mis - information. So much so, that most everyone I know, including many Builders Reps, think that this voided warranty mis - information is in fact, accurate.
Today, while doing a new home warranty inspection, the home owner brought some information to my attention. Like many other new home buyers, he was also told that his warranty on the furnace would be voided if he bought his A/C system from someone else, so -
he sent this note to Tarion -
Quote:
I want to put in a central air conditioning system installed by someone other than the people who installed the furnace in my new home. The builder has indicated that if I have anyone other than them install the air conditioner, then the builders warranty on the furnace becomes void. Is this true?
Tarions response from a Technical Claims Representative -
Quote:
The only time that the furnace warranty would be voided is if the installation of the air conditioner caused the furnace to fail. Make sure that you hire a credible Heating & Air Conditioning contractor and inquire about their warranty on your furnace should the air conditioner installation cause it to fail.
The bottom line is this.
When installing an AC system in a new home, the furnace should be turned ON and checked prior to, and after, the installation of the AC system.
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